you use biinu.com.au websites and correspondence, including emails and surveys (the “Site”). This
Policy describes the types of personal data collected when you use our Site and how your personal
data is used, shared, and protected. Your continued use of our website will be regarded as
acceptance of our practices around privacy and personal information.
This Policy is bound by the Commonwealth Privacy Act 1988, the Australian Privacy Principles 2014
and the Australian Psychological Society – Code of Ethics (2007).
What personal data we collect and why we collect it
We ask you for certain personal data to provide you with the products or services you request. This
personal data includes:
- Contact details including name, email, mobile telephone number, and
- Personal details including date of birth
- Payment or credit card information
- Personal preferences including marketing and cookie preferences
How we use your personal data
Your personal data is used in order to help us:
- Provide and communicate information about the services and products we
- Resolve any problems or queries related to our services or products.
- To protect our or others’ rights, property, or safety (which includes
mandatory legal disclosures to lessen or prevent individuals or the public from being placed at
risk of harm)
- To operate, maintain, and improve our website, business, services, and
- For Marketing and Promotional Purposes
To improve your experience on our site, we use ‘cookies’, which are an industry standard and used on
most major web sites. A cookie is a small text file that our site may place on your computer to
on your browser, however you may not be able to use the full functionality of this website.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers
in the United States. Google Analytics does not identify individual users or associate your IP
address with any other data held by Google. We use reports provided by Google Analytics to help us
understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you by Google in the manner
service provided by Google– external site.
Embedded content from other websites
monitor how you use that embedded content.
Our Site may contain links to other websites, which have their own privacy practices we are not
Our Site also uses interfaces with social media sites such as Instagram,Linked In and Facebook,
which may allow social media sites to connect their members visits to this site with other Personal
How we store your personal data
We only retain collected information for as long as necessary to provide you with your requested
service and comply with Privacy laws. What data we store will be protected within commercially
acceptable means to prevent loss & theft, as well as unauthorised access, disclosure, copying, use
If you have any questions about how we handle user data and personal information, please contact us
Opting out and Access to your personal data
You are free to refuse our requests for personal information, with the understanding that we may be
unable to provide you with some of your desired services.
To modify or opt-out of subscriptions and communications, please use the “Unsubscribe” link located
at the bottom of our emails or contact us at email@example.com
You are entitled to access your personal information held by Biinu, with any requests required in
writing. Biinu may refuse requests or limit information disclosed where legally permitted and will
seek to provide reasons, where possible).
Biinu adheres to the Australian Psychological Society’s Code of Ethics (2007), including Sections
A.4, A.5 and A.7 relating to the collection of private information, confidentiality, and information
to customers (with this guideline accessible from www.psychology.org.au)
In the event of any data breaches, we will follow the national requirements
This policy may be changed to reflect changes in law, professional best practice, and at the
discretion of Biinu.
This policy is effective as of 1 February 2022.