This privacy policy (“Policy”) describes the personal data collected or generated (processed) when you use biinu.com.au websites and correspondence, including emails and surveys (the “Site”). This Policy describes the types of personal data collected when you use our Site and how your personal data is used, shared, and protected. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. 

This Policy is bound by the Commonwealth Privacy Act 1988, the Australian Privacy Principles 2014 and the Australian Psychological Society – Code of Ethics (2007).

What personal data we collect and why we collect it

We ask you for certain personal data to provide you with the products or services you request. This personal data includes:

• Contact details including name, email, mobile telephone number, and billing address
• Personal details including date of birth
• Payment or credit card information
• Personal preferences including marketing and cookie preferences

How we use your personal data

Your personal data is used in order to help us:

• Provide and communicate information about the services and products we offer
• Resolve any problems or queries related to our services or products.
• To protect our or others’ rights, property, or safety (which includes mandatory legal disclosures to lessen or prevent individuals or the public from being placed at risk of harm)
• To operate, maintain, and improve our website, business, services, and products
• For Marketing and Promotional Purposes

Website Analytics 

To improve your experience on our site, we use ‘cookies’, which are an industry standard and used on most major web sites. A cookie is a small text file that our site may place on your computer to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however you may not be able to use the full functionality of this website.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy– external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google– external site.

Embedded content from other websites

Our Sites may collect data about you, use cookies, embed additional third-party tracking, and monitor how you use that embedded content.

Our Site may contain links to other websites, which have their own privacy practices we are not responsible for. We advise you to read their privacy policy.

Our Site also uses interfaces with social media sites such as Instagram,Linked In and Facebook, which may allow social media sites to connect their members visits to this site with other Personal Information. We recommend you to read their privacy policy.

How we store your personal data

We only retain collected information for as long as necessary to provide you with your requested service and comply with Privacy laws. What data we store will be protected within commercially acceptable means to prevent loss & theft, as well as unauthorised access, disclosure, copying, use or modification.

If you have any questions about how we handle user data and personal information, please contact us at human@biinu.com.au. 

Opting out and Access to your personal data

You are free to refuse our requests for personal information, with the understanding that we may be unable to provide you with some of your desired services.

To modify or opt-out of subscriptions and communications, please use the “Unsubscribe” link located at the bottom of our emails or contact us at human@biinu.com.au

You are entitled to access your personal information held by Biinu, with any requests required in writing. Biinu may refuse requests or limit information disclosed where legally permitted and will seek to provide reasons, where possible).

Our Duty of Care

Biinu adheres to the Australian Psychological Society’s Code of Ethics (2007), including Sections A.4, A.5 and A.7 relating to the collection of private information, confidentiality, and information to customers (with this guideline accessible from www.psychology.org.au)

Data Breaches

In the event of any data breaches, we will follow the national requirements (www.oaic.gov.au/privacy/notifiable-data-breaches/.

This policy may be changed to reflect changes in law, professional best practice, and at the discretion of Biinu. 

This policy is effective as of 1 February 2022.